WHY THIS NOTICE

This page describes how the website is managed with regard to the processing of personal data of users who consult it.
This notice is also provided pursuant to EU Regulation 2016/679 (hereinafter “GDPR”) on the protection of personal data to those who interact with the web services of S.I.V. – Società Italiana Vini di Dragani Domenico & C. S.A.S, accessible electronically at the address https://shop.monteselva.it/ (hereinafter “website”).

This notice applies only to the website https://shop.monteselva.it/ of S.I.V. – Società Italiana Vini di Dragani Domenico & C. S.A.S and not to any other websites that may be consulted by the user via links.

DATA CONTROLLER

The Data Controller is S.I.V. – Società Italiana Vini di Dragani Domenico & C. S.A.S and can be contacted at: info@monteselva.it

PLACE OF DATA PROCESSING

Data processing related to the web services of this website takes place at the registered office of the Data Controller and is handled only by technical personnel authorized to process the data or by personnel in charge of occasional maintenance operations.

Hosting/housing/cloud servers are located at Aruba, within the European Economic Area, and operate in compliance with European regulations (Privacy Policy).

No data derived from the web service is communicated or disclosed.

TYPES OF DATA PROCESSED

Among the Personal Data collected by the Data Controller’s website, independently or through third parties, are: cookies, usage data, name, surname, address, email, city, and data communicated during the use of the service.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically while browsing and using the services offered on the Website.

Browsing Data

The IT systems and software procedures used to operate this website acquire, during normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected to be associated with identified individuals, but by its nature could, through processing and association with data held by third parties, allow users to be identified.

This category includes:

  • IP addresses or domain names of the computers used by users connecting to the site
  • URI (Uniform Resource Identifier) addresses of requested resources
  • time of request
  • method used to submit the request to the server
  • size of the file obtained in response
  • numerical code indicating server response status (success, error, etc.)
  • other parameters relating to the user’s operating system and IT environment

These data are used only to obtain anonymous statistical information on website usage and to check its proper functioning and are deleted immediately after processing.

The data could be used to ascertain responsibility in case of hypothetical cybercrimes against the site; except for this possibility, web contact data do not persist longer than necessary for browsing.

Data Voluntarily Provided by the User

To use the services provided by S.I.V. – Società Italiana Vini di Dragani Domenico & C. S.A.S, users may be required to fill in contact request forms and/or registration forms containing mandatory and optional personal data fields.

Providing mandatory personal data is necessary to complete the contact or registration procedure; failure to provide such data makes it impossible to register or use the services.

Providing optional data is voluntary and does not prevent registration or use of the services.

Personal data required for registration may vary depending on the registration form used.

Sending emails voluntarily and explicitly to addresses listed on the website does not require consent and results in the acquisition of the sender’s address and data necessary to respond to requests, as well as any additional personal data included in the message.

COOKIES

As described in the Cookie Policy, the website uses cookies, which are small text fragments (letters and/or numbers) that allow the web server to store information on the client (browser) to be reused during the same visit (session cookies) or during future visits (persistent cookies).

For more information, visit the Cookie Policy page: https://shop.monteselva.it/cookie-policy/

PURPOSE AND LEGAL BASIS OF DATA PROCESSING

Personal Data provided by the user through the Website will be processed for the following purposes:

  • providing information on services available through the Website (e.g., contact requests, account registration, service provision, etc.)
  • statistical research/analysis on aggregated or anonymous data to measure website performance and functions, including technical problem resolution
  • preventing fraudulent activity or improper use that may damage the website or compromise operations
  • compliance with legal obligations
  • establishment, exercise, or defense of legal claims
  • sending advertising, informational, promotional material and updates about initiatives, services, products, and events of S.I.V. (marketing)

Processing for purposes a–e does not require explicit consent, as it is necessary for contractual or legitimate interest purposes.

Processing for marketing purposes requires explicit consent and applies to both automated and traditional communication methods.

Users may oppose such processing at any time, free of charge.

The legal basis for marketing processing is user consent.

DETAILS OF PERSONAL DATA PROCESSING

Direct Contact

Contact Form

Personal data collected: email, name, surname, phone number.

Contact by Phone

Users who provide their phone number may be contacted for informational or promotional purposes or to respond to support requests.

Personal data collected: phone number.

Interaction with Social Networks and External Platforms

These services allow interaction with social networks or external platforms directly from website pages.

Data collected: cookies and usage data.

Services include:

  • Facebook Like button and social widgets
  • YouTube embedded videos
  • Google Maps
Platform Monitoring

These services allow monitoring of website usage and performance to improve functionality and resolve issues.

Statistics

Google Analytics

Google Analytics is a web analysis service provided by Google Inc.

Personal data collected: cookies and usage data.
IP anonymization is active.

Internal Statistics

The website may use internal statistical systems without third parties.

Personal data collected: cookies and usage data.

OPTIONAL DATA PROVISION

Users are free to provide personal data in request forms or communications.

Failure to provide required data may make it impossible to provide requested services.

PROCESSING METHODS

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of personal data.

Data processing is carried out:

  • on paper
  • electronically through automated IT systems

Data are protected according to Article 32 GDPR security measures.

DATA RETENTION PERIOD

Data are processed for the time necessary for their purposes and according to legal requirements.

Fiscal data are retained for at least 10 years.

Retention periods:

  • contractual obligations: contract duration + 10 years
  • website operations: until last consent
  • customer satisfaction surveys: until analysis completion
  • legal disputes: until claim resolution
  • consent-based processing: until consent withdrawal

After this period, data are deleted or anonymized.

SOCIAL NETWORK PLUGINS

The website may include social network plugins for content sharing.

Cookies are set only if users actively use the plugin.

Privacy policies apply according to each social network.

DATA SUBJECT RIGHTS

Under Articles 15–23 GDPR, users have the right to:

  • access their data
  • correct data
  • delete data (right to be forgotten)
  • restrict processing
  • data portability
  • object to processing
  • not be subject to automated decision-making or profiling
  • file a complaint with a supervisory authority
DATA DISCLOSURE

Data will not be publicly disclosed.

Data may be communicated to:

  • authorized company staff
  • legal authorities
  • service providers and consultants
  • outsourced data processors

All processors are bound by confidentiality and security obligations.

HOW TO EXERCISE YOUR RIGHTS

You may exercise your rights or withdraw consent at any time by contacting the Data Controller.

CONTACT DETAILS

All requests should be sent to: info@monteselva.it